Privacy Policy

1. Who we are

Siddiq Academy provides online maths tuition for secondary school and GCSE students. In this policy, “Siddiq Academy”, “we”, “us” or “I” refers to the tutoring service operated through Siddiq Academy.

For UK data protection purposes, Siddiq Academy is responsible for how your personal information is collected and used.

If you have any questions about this policy or how your information is handled, contact:

Email: contact@siddiqacademy.co.uk
Phone: 07852 802694

2. What information we collect

When you contact Siddiq Academy, complete a consultation form, feedback form, book a call, or arrange tuition, the information collected depends on what you choose to share and what is needed to respond properly.

This includes:

• Parent or guardian name
• Email address and phone number
• Your child’s first name, year group and general learning needs
• School information, where relevant to safeguarding, suitability or conflict-of-interest checks
• Information about confidence, current progress, topics of concern or exam preparation
• Exam board information, where relevant
• Booking, consultation and lesson scheduling details
• Messages, enquiry details or feedback submitted through the website
• Communication relating to tuition, consultations or feedback
• Basic website information, such as essential cookies or technical data used to help the website function properly

Siddiq Academy only asks for information that helps us respond properly and provide appropriate tuition support.

3. Information about children

Siddiq Academy supports children and young people, but enquiries and bookings should be made by a parent or guardian.

Limited information about students is collected so that tuition can be planned appropriately. This includes their year group, general strengths and areas for development, exam board where relevant, school information where needed, and any learning information the parent or guardian chooses to share.

Siddiq Academy does not ask for unnecessary sensitive information. Any information shared about a child is handled carefully and used only for tuition, safeguarding, communication, suitability checks and record-keeping purposes.

4. How we use your information

Siddiq Academy uses personal information to:

• Respond to your enquiry
• Arrange a free consultation or tuition session
• Understand whether Siddiq Academy is a suitable fit for your child
• Carry out appropriate safeguarding or conflict-of-interest checks
• Plan and deliver maths tuition
• Communicate with parents or guardians about lessons, progress and next steps
• Manage feedback submitted through the website
• Keep appropriate records of tuition, communication and payments
• Support student safety and safeguarding
• Run and improve the website and service

Siddiq Academy does not sell your information. Siddiq Academy does not use your details for unrelated marketing.

5. Our lawful reasons for using your information

Under UK data protection law, organisations need a lawful reason to use personal information. Siddiq Academy uses your information because:

• It is needed to respond to your enquiry before tuition is arranged
• It is needed to provide tuition or manage an agreed service
• There is a legitimate interest in running Siddiq Academy properly, safely and professionally
• Certain records need to be kept for legal, accounting, safeguarding or business reasons
• You have given consent for a specific purpose, where consent is required

6. Who your information is shared with

Siddiq Academy does not sell or rent your information.

To run Siddiq Academy, trusted services may process information on our behalf. These include:

• Squarespace, for the website and website pages
• FormSubmit, for processing website form submissions and sending them to Siddiq Academy by email
• Microsoft, for email, scheduling and online lessons

Information is shared only when needed to operate the service, respond to enquiries, manage feedback, comply with the law, protect the safety or wellbeing of a child, or maintain proper records.

If Siddiq Academy introduces additional payment, accounting, analytics or communication tools, this policy will be updated where necessary.

7. Website forms and FormSubmit

Siddiq Academy may use FormSubmit to process website form submissions. Information submitted through website forms may be transmitted through FormSubmit before being delivered to Siddiq Academy by email.

This may include names, contact details, student year group, school information, tuition needs, availability, enquiry details and feedback submitted through the website.

Siddiq Academy only uses this information to respond to enquiries, arrange consultations, provide tuition-related communication, manage feedback and support the safe running of the service.

8. Where information is stored

Information is stored in secure digital systems used to operate Siddiq Academy, including email, booking, website, lesson and record-keeping tools.

Some service providers store or process information outside the UK. Where this happens, Siddiq Academy uses providers that apply appropriate safeguards for personal information.

9. How long we keep information

Siddiq Academy keeps information only for as long as it is reasonably needed.

• Enquiries that do not lead to tuition are kept for up to 12 months
• Feedback submitted through the website may be kept for as long as it is useful for service improvement, record-keeping or testimonial purposes, unless deletion is requested and there is no valid reason to keep it
• Tuition records, communication and progress notes are kept for up to 3 years after tuition ends
• Financial or payment records are kept for longer where required for tax, accounting or legal reasons
• Safeguarding-related information is kept for as long as reasonably necessary, depending on the nature of the concern

You can contact Siddiq Academy to ask about updating or deleting information. In some cases, certain records need to be kept for legal, safeguarding, accounting or legitimate business reasons.

10. How we protect your information

Siddiq Academy takes reasonable steps to keep your information secure and to limit access to information only where needed.

This includes using trusted platforms, secure accounts and sensible record-keeping practices. No online system can be guaranteed to be completely secure, but Siddiq Academy takes care to protect the information shared with us.

11. Cookies and website information

The Siddiq Academy website uses essential cookies and technical data to help the website work correctly.

You can control cookies through your browser settings. If Siddiq Academy later adds analytics, advertising or marketing cookies, this policy will be updated and the website will ask for cookie consent where required.

12. Your rights

Under UK data protection law, you have rights over your personal information. These include the right to:

• Ask what personal information Siddiq Academy holds about you or your child
• Ask for incorrect information to be corrected
• Ask for information to be deleted where there is no longer a valid reason to keep it
• Object to or restrict certain uses of your information
• Withdraw consent where Siddiq Academy is relying on consent

To make a request, contact contact@siddiqacademy.co.uk.

13. Links to other websites

If the Siddiq Academy website includes links to other websites, Siddiq Academy is not responsible for how external websites collect or use your information. You should check the privacy policy of any external website you visit.

14. Questions or concerns

If you have a question or concern about how your information has been handled, contact Siddiq Academy first so the matter can be looked into properly.

You also have the right to contact the Information Commissioner’s Office, the UK regulator for data protection, at ico.org.uk.

15. Updates to this policy

This privacy policy is updated when needed. Any updates will be published on this page, and the “Last updated” date will be changed.